RoamancePrivacy policy
Roamance is an app for couples to keep the places they have been together. This policy explains what data we collect, what we use it for and what rights you have.
What we collect
- Account: email, display name, avatar (if you add one), language, and how you sign in (Apple, Google or email).
- Shared space: your pairing with your partner and the state of your shared space.
- Check-ins: the place (Google place ID and the place name you choose), your coordinates at the moment you check in, the time, the time zone, notes and ratings.
- Photos and videos: the original files you choose, stored unchanged, including the information inside them (for example when and, if your phone recorded it, where they were taken).
- Albums, comments, reactions and photo or video edits (stored as settings; no new files are made).
- Devices: your push token, the type of device (iPhone, Android or web) and when it was last updated, so notifications reach you.
- Technical data: a one-way hashed IP address, kept briefly to prevent abuse, and sign-in logs kept by our sign-in provider.
- Your settings and consents (terms, age, usage data).
- Feedback you send: the text, a screenshot if you attach one, and technical details if you allow them.
- Error reports: technical details when the app fails, with your account ID. Coordinates, notes, names, invite codes and file links are removed on your phone before sending.
Location
- Roamance has no live location tracking and never asks for background location.
- While the check-in screen is open, your phone’s location is sent to Google Places to suggest places nearby and to rank search results.
- Coordinates are stored with a check-in only when you tap Check in together. When your partner taps I’m here too, their location is used to check the distance and then discarded, never stored.
- The country of a check-in is worked out on your phone.
How we use it
- To provide the app: store and show your check-ins, photos, videos, albums, map and timeline to the two of you.
- To send sign-in emails and the notifications you have turned on.
- To keep it safe: limit pairing-code attempts and prevent abuse.
- To fix errors and improve reliability.
What we never do
- We don’t sell data and we don’t show ads.
- We don’t share your content with anyone except your partner in your shared space.
- We don’t collect usage data unless you agree. No usage data is sent at the moment.
Who sees your content
Everything in your shared space (check-ins, photos, videos, albums, notes, comments) is visible to both of you. Files never have public links; every view uses a temporary link that expires within minutes.
Service providers
We use these providers to run Roamance. They process data only to provide their service to us.
- Supabase: database, sign-in and servers (Singapore).
- Cloudflare: photo and video storage (R2) and the domain.
- Google: place search and suggestions (Places, which receives your location while you check in), maps and notifications on Android, and Sign in with Google.
- Apple: Sign in with Apple, maps and notifications on iPhone.
- Expo: push notifications.
- Resend: sign-in emails.
- Sentry: error reports (servers in the European Union).
- Vercel: hosting for this website. Its font is loaded from Google Fonts.
Where your data is stored
Your data is stored and processed outside Vietnam: our database is in Singapore, error reports are in the European Union, and some of the providers above may process data in other countries, including the United States. By using Roamance you agree to this transfer so that we can provide the service.
Retention and deletion
- Content is kept while your shared space is active.
- Items you delete stay in Recently deleted for 30 days, then are removed for good, files included.
- When a shared space ends: 30 days of read-only access so both of you can download your data. After that, all content and files are deleted; only an anonymised record remains.
- You can delete your account in the app (Settings). If you are paired, this ends your shared space for both of you, and the account is deleted when those 30 days are over.
Your rights
You can view and correct your information in the app, save your original photos and videos at any time, download all your data when a shared space ends, withdraw consent and delete your account. For a copy of your data at other times, or anything else, email us. We handle personal data in line with applicable data protection law, including Vietnam’s.
Security
Data is encrypted in transit, file storage is private, and each person can only access their own shared space. Roamance is only for people aged 18 and over.
Changes and contact
When this policy changes we will update this page, and tell you in the app if the change is significant. Contact: hello@roamance.app.